你有幾了解你的員工？

《StartupBeat》編按：作者Keith Rumjahn為Coachbase Founder及CEO

Coachbase team

As our company has grown, I realize it gets harder and harder to learn about everyone’s feelings. I believe that a happy and fulfilled team is paramount to the success of our company. Everything starts within, happy employees mean better performances, higher retention and eventually a better experience for our customers.

So I started sending a weekly survey to our team asking them 3-4 questions about our company. Claritybox has a great set of sample questions you can ask:

• Why did you join the company?
• What do you think is the vision of the company?
• Have you ever considered leaving?
• How would you describe the CEO’s leadership style?

I was surprised by how candid my team’s responses were and I learned ALOT about my company.

In my last blog, I wrote about having a purpose and a higher calling. Turns out, for some the purpose is not the most important. Some people really need the money to support their family and that’s totally fine.

You’ll get a range of comments like:

“當時進入公司的想法就是想找份賺錢的工作，現在覺得當時的選擇是非常正確的。我很喜歡現在的工作，時刻挑戰我的思維與創新，雖然有時候會遇到一些麻煩的問題，不過我更喜歡解決問題的成就感。”

“所有人都在學習，但是我擔心的是，我們公司是否有足夠的資本、時間、金錢去為我們犯的這些錯誤買單？？”

“對於其他同事遇到事情，如果能夠幫忙解決的，就一定會去幫助他們。但是對待為人，不會說太多。”

“Very happy. I like the atmosphere here. My colleagues are all my peers. No boring regulations and rules.”

So if you run a company larger than 3-4 people, try sending out a survey. Might find out some interesting things about your company!

[原文標題為《How Well Do You Know Your Employees?》 圖：slworking2 CC Licensed]

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